Returns & Exchanges

We are committed to ensuring your satisfaction with the products you purchase from us. Please
review our return and exchange policy below:

  1. Return Period: You have a 10-day window from the date of purchase to initiate a return
    for eligible items.
  2. Defective Items Notification: Customers are required to notify us of a defective item
    within 48 hours of receiving the shipment. Otherwise, it is deemed that the product was
    received in good condition.
  3. Return Process: To initiate a return, please contact our customer service team within
    the designated return period. They will provide you with instructions on returning your
    item(s).
  4. Eligibility for Refunds: Refunds will only be processed if the garment is unworn,
    undamaged, unstained, and still have all original tags intact.
  5. Return Shipping: Customers are responsible for the cost of return shipping unless the
    item(s) received are defective or damaged.
  6. Return Gift Note: Upon return, a gift note will be issued for the value of the returned
    item(s). Please note that we do not provide cash refunds.
  7. Exchange Policy: We do not offer direct exchanges. If you wish to exchange an item, you
    must return the original item for a refund and place a new order for the desired item.
  8. Processing Time: Please allow up to 10 working days for your return to be processed
    once received by our warehouse.
  9. Inspection of Returns: All returned items will be inspected to ensure they meet our
    return eligibility criteria. Items that do not meet these criteria will not be eligible for a
    refund.
  10. Refund Method: Refunds will be issued in the form of the original payment method or
    as store credit, depending on your preference and our discretion.

By making a purchase with us, you agree to adhere to the terms and conditions outlined in this
Return and Exchange Policy.

If you have any questions or concerns regarding our policy, please contact our customer service
team for assistance. Thank you for choosing us!

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